onditions of TeamBank AG1. Scope
The following terms and conditions apply to all orders via our online shop. Our online shop is aimed exclusively at consumers. Consumer is any natural person who concludes a legal transaction for purposes which can predominantly not be attributed to their commercial or their independent professional activity. The entrepreneur is a natural or legal person or a partnership with legal capacity who, when entering into a legal transaction, acts in the exercise of their commercial or self-employed professional activity.
2. Contractual partner, conclusion of contract, correction options
The purchase contract is concluded with Juwelier Ersay. The presentation of the products in the online shop does not constitute a legally binding offer, but a non-binding online catalogue. You can first add our products to the shopping cart without obligation and correct your entries at any time before submitting your binding order by using the correction aids provided and explained in the order process. By clicking on the order button you submit a binding offer about the goods contained in the shopping cart. The confirmation of receipt of your order will be made by e-mail immediately after sending the order. We accept your offer within two days by making a declaration of acceptance in a separate email or, where applicable, the payment transaction by our service provider or the selected payment service provider. The execution date of the payment transaction depends on the selected payment method (see “Payment”). The relevant alternative for you depends on which of the listed events occurs first.
3. Contract language, contract text retention
The language(s) available for the conclusion of the contract: English We store the contract text and send you the order data and our terms and conditions in text form. You can view the contract text in our customer login.
4. Delivery conditions
In addition to the product prices indicated, shipping costs may also apply. Further provisions on any shipping costs may be obtained can be found in the offers. You basically have the option of pick-up with
Juwelier Ersay,
Tauentzienstraße 9-12
Europa Center,
10789 Berlin,
Deutschland
during the following business hours: 10:00 to 19:30
5. Payment
In our shop you will always have the following payment methods:
Prepayment
If you select the payment method in advance, we will provide you with our bank details in a separate e-mail and deliver the goods after receipt of payment.
Cash on delivery
You pay the purchase price directly to the delivery person. It falls plus. 5,95 Euro as a cost.
Credit card
In the ordering process, you enter your credit card details. Your card will be charged immediately after placing the order.
PayPal, PayPal Express
In order to be able to pay the invoice amount through the payment service provider PayPal (Europe) S.à r.l. et Cie, S.C.A, 22-24 Boulevard Royal, L-2449 Luxembourg (“PayPal”), you must be registered with PayPal, legitimize yourself with your access data and confirm the payment order. The payment transaction is carried out by PayPal immediately after submitting the order. Further information can be obtained in the ordering process. PayPal can offer registered and selected PayPal customers further payment methods in the customer account according to its own criteria. However, we have no influence on the offer of these modalities; other individually offered payment methods concern your legal relationship with PayPal. For more information, see your PayPal account.
PayPal
In cooperation with the payment service provider PayPal (Europe) S.à r.l. et Cie, S.C.A, 22-24 Boulevard Royal, L-2449 Luxembourg (“PayPal”), we offer you the following payment options as PayPal services. Unless otherwise stipulated below, payment via PayPal does not require registration with PayPal. Further information can be obtained from the respective payment option and in the ordering process. In order to be able to pay the invoice amount via the PayPal payment option, you must be registered with PayPal, legitimize yourself with your access data and confirm the payment instructions. The payment transaction is carried out by PayPal immediately after submitting the order. PayPal can offer registered and selected PayPal customers further payment methods in the customer account according to its own criteria. However, we have no influence on the offer of these modalities; other individually offered payment methods concern your legal relationship with PayPal. For more information, see your PayPal account.
Credit card via PayPal
Your card will be charged by PayPal after sending the goods.
Direct debit via PayPal
Payment by direct debit via PayPal requires an address and credit check and is made directly to PayPal. By confirming the payment order, you give PayPal a direct debit mandate. You will be informed by PayPal about the date of the account debit (so-called PayPal. Prenotification). The account debit is before dispatch of the goods.
Purchase on account via PayPal
The purchase on account via PayPal requires an address and credit check and is made directly to PayPal.
Amazon Pay
The invoice amount via the payment service provider Amazon Payments Europe S.C.A. 38 avenue J.F. Kennedy, L-1855 Luxembourg (“Amazon”) must be registered with Amazon, legitimize yourself with your login details and confirm the money order. The payment transaction is carried out within a banking business day after the order has been placed. A banking day is every working day with the exception of Saturdays, uniform federal public holidays and the 24th And 31. December of each year. Further information can be obtained in the ordering process.
Installment purchase via TeamBank AG
In cooperation with TeamBank AG, Beuthener Straße 25, 90471 Nuremberg, Germany, we offer you the possibility of buying installments. A prerequisite is a successful address and credit check. In addition to our terms and conditions, the terms and conditions of TeamBank AG apply to payment processing. Further information, including the terms and conditions of TeamBank AG, can be obtained in the ordering process or here.
Cash payment upon pickup
You pay the invoice amount in cash at the time of collection. Stripe Credit Card Payment, Stripe, Inc., 354 Oyster Point Boulevard South San Francisco, California, 94080, USA
6. Retention of title
The goods remain our property until full payment.
7. Transport Damage
If goods are delivered with obvious transport damage, please complain to the deliverer as soon as possible and please contact us immediately. The failure of a complaint or contacting them has no consequences for your legal claims and their enforcement, in particular your warranty rights. However, they help us to assert our own claims against the carrier or transport insurance.
8. Warranty and Guarantees
8.1 Right to liability for defects
The statutory liability for defects applies.
8.2 Guarantees and Customer Service
Information on any applicable additional guarantees and their exact conditions can be found in the product and on special information pages in the online shop.
9. Liability
For claims arising from damage caused by us, our legal representatives or vicarious agents, we shall always be liable without limitation in the event of injury to life, body or health, intentional or grossly negligent breach of duty, in the event of a guarantee, if agreed, or insofar as the scope of the Product Liability Act is open. In the event of a breach of essential contractual obligations, the fulfilment of which enables the proper execution of the contract in the first place and on whose compliance the contractual partner may regularly rely, (cardinal obligations) due to slight negligence by us, our legal representatives or vicarious agents, the liability of the amount is limited to the foreseeable damage at the time of conclusion of the contract, the occurrence of which typically must be expected. In addition, claims for damages are excluded.
10. Code of Conduct
We have submitted to the following codes of conduct: Trusted Shops (https://www.trustedshops.com/tsdocument/TS_QUALITY_CRITERIA_en.pdf)
11. Agreement to use the Trusted Shops Buyer Protection
You can secure orders placed with us free of charge up to an order value of 100 euros via the buyer protection of Trusted Shops AG. In addition, Trusted Shops, together with a guarantor, offers a paid insurance. The Trusted Shops Buyer Protection Conditions apply, which you can find here. The conclusion of the buyer protection is carried out by clicking on the correspondingly designated button of the so-called trust card, which appears as a pop-up on the order-thank you page after an order has been placed. If you are already registered for buyer protection, your order will be automatically protected (automatic buyer protection) without you clicking on the button. In order to offer you (automatic) buyer protection, the Trustcard must access order data stored in the cache of your browser. For this purpose, a hash value of your e-mail address as well as the order number and order amount are transmitted to Trusted Shops. If you are already registered for buyer protection, your order will be automatically secured. If you are not yet registered for the buyer protection, you can register via the trust card as described above. Information on data protection at Trusted Shops is attached to the above linked buyer protection conditions.
12. Consumer dispute resolution / Online dispute resolution
We do not participate in a dispute resolution procedure before a consumer arbitration board.
If you have any questions or complaints, you can contact us directly at any time.
